PanasonicPreferred warranty agent

Panasonic air conditioning Newcastle & the Central Coast

Quiet, efficient systems with Panasonic's nanoe X air purification built in, and a warranty TOZER is trusted to honour in-house. Splits, multi-splits and ducted, installed by our own crews.

  • Family-run
  • 5-year workmanship warranty
  • Lic AU13377
6regions covered
30+yrseach on the tools
5yrworkmanship warranty
10,000+installs completed

Why Panasonic

Cool air
that is cleaner too

Panasonic's air conditioners are known for two things: running very quietly, and the nanoe X technology built into many of them, which releases fine water particles that help reduce odours, mould and some allergens in the air it moves.

That makes Panasonic the brand we reach for when someone in the house has hay fever or asthma, when a bedroom needs to be as quiet as possible, or when a customer simply wants the air in the house to feel fresher rather than just colder. The wall-split range covers the usual room sizes, and the ducted and multi-split systems hold up well on bigger jobs.

TOZER is a preferred Panasonic warranty agent. Any warranty claim on a Panasonic system we installed is diagnosed, lodged and repaired by our own service department in Beresfield. We hold Panasonic units in our own warehouse, so installs are not waiting on a supplier's truck.

  • Wall-mounted splits with nanoe X on many models
  • Multi-split and ducted systems for larger homes
  • Panasonic warranty claims handled by TOZER, in-house
  • Units held in stock at Beresfield
Family relaxing in a cool living room with a wall-mounted split system
Quiet enough to forget it is on

The range

Panasonic systems
we install

Here is what we install and where it fits. We recommend the current model for your rooms at the quote, so nothing on this page goes out of date.

Wall-mounted split systems

Quiet inverter wall units with nanoe X air purification on many models. The pick for bedrooms, nurseries and anyone with allergies.

Ducted systems

Inverter ducted systems with zone control for whole-home comfort, designed and installed by our own crews and backed by both warranties.

Multi-split systems

Several indoor units off one Panasonic outdoor unit, so two or three bedrooms and a living room can each have their own quiet, purified air.

Commercial systems

Cassette and ducted systems for clinics, offices and shops where air quality is part of the brief, maintained on a schedule by our service department.

nanoe X, plainly

What nanoe X
actually does

Panasonic's air purification technology gets talked about a lot. Here is the plain version from the people who install it.

How it works

nanoe X generates very fine water particles carrying hydroxyl radicals, which are released into the air the unit is moving. Panasonic's testing shows they help inhibit certain bacteria, viruses, mould and pollen, and reduce some odours, on surfaces and in the air of the room.

What it is not

It is not a medical device and it is not a substitute for a clean filter or a serviced unit. Think of it as a worthwhile extra for a household that cares about air quality, not the reason to choose a brand on its own.

Where it makes the most sense

Bedrooms, nurseries and living rooms in homes with allergy sufferers, and rooms that pick up cooking or pet smells. Ask us at the quote which current models include it, and whether it is worth the difference for your room.

A customer talking through a quote at the TOZER showroom table
Talked through, not sold

Our approach

Six steps,
every single job

One split system or a whole-home ducted install, the job runs the same way. That is what makes a five-year workmanship warranty easy to put in writing.

Measured in person

Greg or Shaun visits your home or site, checks the rooms, roof space, power and where the outdoor unit can live. No sizing off a floor plan alone.

A fixed written quote

You get the system, the brand, the price and what is included, in writing. If something is not in the quote, you will not be charged for it later.

Booked, stocked, ready

Units and ducting come from our own Beresfield warehouse, so the install date we give you is the date we turn up, not the date the supplier delivers.

Installed by our own crews

Trained in-house, in TOZER uniform, floor mats down and taped. Neat penetrations, sealed and capped, and the site swept before the van leaves.

Commissioned and checked

Every system is run on heating and cooling, pressures and temperatures checked, and signed off against our completion checklist before we hand over the controller.

Backed for five years

A 5-year workmanship warranty on top of the manufacturer's warranty, honoured by our own service department. Call the same office that installed it.

What we stand for

We’re not comfortable
until you are

Honest advice

Free, whether you buy from us or not. If the system you asked for is the wrong one for the house, we will tell you and show you why.

Our own people

Installers and service technicians trained in-house and employed by TOZER. The crew that quotes, installs and services your system all sit in the same building.

Stocked, not waiting

Our own warehouse at Beresfield holds the units and ducting, so installs are booked against stock on the shelf, not a supplier's delivery run.

Local, answered by people

A local number for every region, answered in our Beresfield office by Lee and the service desk. You get a person who knows the job, not a queue.

Panasonic questions

Asked about
Panasonic systems

More on the FAQ page, or call the showroom.

Ask us directly
Is Panasonic a good air conditioner brand?

Yes. Panasonic has made air conditioners for decades, the units are quiet and efficient, and it is one of the three brands whose warranty we are trusted to honour in-house. We would not be its warranty agent if the equipment gave us trouble.

Does every Panasonic model have nanoe X?

No. It is included on many of the current wall-split models and some ducted units, but not all of them. We will tell you at the quote which models in your size have it and whether it is worth the difference for your room.

What warranty comes with a Panasonic system?

Panasonic's residential ranges carry a five-year parts and labour manufacturer's warranty, and every TOZER installation carries our own 5-year workmanship warranty. As a Panasonic warranty agent, we handle any claim from our own service desk.

Can I run a Panasonic system from my phone?

Most current Panasonic splits and ducted systems support Wi-Fi control through Panasonic's app. Mention it at the quote and we will make sure the right module is included.

Panasonic or Daikin or Fujitsu?

All three are brands we are warranty agents for, so the honest answer is whichever suits your house and budget. Panasonic tends to win when air quality or a very quiet bedroom is the priority. Greg or Shaun will lay out the options at the measure.

Do you service Panasonic systems you did not install?

Yes. Our service department services and repairs Panasonic systems of any age, whoever installed them.

★★★★★

The word
around town

Real reviews from real jobs, via Google and Facebook.

★★★★★

My TOZER team were on time, courteous, put down and taped floor mats, tidied up and swept the floor when finished. They explained what was happening and answered my questions.

B
BerisLakehaven
★★★★★

Advice was honest. Quick service. Installers were excellent at their job including tidiness, friendliness and caring manners. Many thanks.

J
JoyceValentine
★★★★★

Quick and efficient service, very friendly installers. Happy to recommend Tozer Air to anyone wanting any type of air con or electrical work.

F
FranWallsend
★★★★★

A highly professional company with trustworthy, hard working tradesmen.

C
CherylEdgeworth
★★★★★

A professional company who care about their customers. Everyone we have dealt with has been extremely professional and courteous. We have no hesitation in recommending Tozer.

M
MichaelCardiff South
★★★★★

I can think of no other tradesmen who were so professional yet attentive to every issue individual to my situation. From first phone call to completion, TOZER were absolutely superb.

A
AlisonThe Hill
★★★★★

Very professional from sales to installation. Never dealt with a company so determined to ensure one hundred percent customer satisfaction.

A
AdamMayfield

Free quote · free advice

Let’s get you
comfortable

Tell us what you are after and the office will call you back, usually the same business day. Or skip the form entirely:

  • Measured in person by Greg or Shaun
  • Fixed written quote, no pushy follow-up
  • 5-year workmanship warranty on every install

Get a free quote

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